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return & refund policy

All harps are guaranteed to be free from defects in materials and workmanship for two to three years. It is the buyer’s responsibility to return the instrument to Rees Harps Incorporated, all shipping and insurance being prepaid.

This warranty is null and void if the harp has been tampered with, damaged by accident, neglected, misused, left exposed to either extreme heat and cold, or if the Rees Harps Inc. tag inside the instrument has been removed. We reserve the sole right to determine neglect. At the direction and sole discretion of Rees Harps Incorporated, certain
minor repairs may be directed to be done in place (without shipping) by a local professional when it is determined that the shipping will present an unnecessary threat to the instrument. 

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